Responsible Gaming at Playbet

Last Updated: 28 May, 2024

Gambling at Playbet Casino should be for entertainment purposes only. While it can be an enjoyable activity, some players may lose control over their gambling behavior. It’s essential to understand that gambling should never be viewed as a source of income or a way to recover from financial difficulties. It’s helpful to track both the time and money spent on the casino regularly.

If you find yourself spending more than you can afford or if gambling is interfering with your daily life, we strongly recommend taking steps to control your gaming activity. Consider setting Personal Limits, opting for Self-Exclusion, or seeking help from trusted independent organizations.

CASINO APPLICABLE LIMITS

To help promote responsible gambling, Playbet Casino offers Personal Limits that allow you to manage your gambling activity. You can set limits on the following:

  • Deposit Limit: Set a daily, weekly, or monthly limit on the amount you deposit into your account.
  • Loss Limit: Set a daily, weekly, or monthly limit on your losses. The loss limit is based on your initial deposit, not the winnings generated from it.
  • Wager Limit: Set a daily, weekly, or monthly limit on the amount you wager.
  • Cooling-Off Limit: Set a Cooling-Off Period where you cannot deposit or participate in promotions. You can still withdraw funds during this period. The account will automatically reactivate once the cooling-off period ends.
  • Self-Exclusion Limit: Set a Self-Exclusion Limit, which disables your account for a defined period. During this period, you cannot deposit, withdraw, or access promotional offers. Once the self-exclusion period ends, your account will be automatically reactivated.
  • Session Limit: Set a time limit on how long you can spend gambling. Once the limit is reached, you will be logged out. The session limit can range from 6 minutes to 1,000,000 minutes.

Limits can be amended at any time. Reducing a limit will take effect immediately, while increasing a limit will require email confirmation and will only apply after the existing limit expires.

For further assistance regarding Personal Limits, feel free to contact our support team at [email protected].

SPORTSBOOK APPLICABLE LIMITS

For the sportsbook, you can set a Deposit Limit similar to the casino section, but currently, the Loss Limit and Wager Limit are not applicable for sportsbook bets.

Cooling-Off Limit and Self-Exclusion Limit also apply to the sportsbook, with the same conditions outlined in the casino limits section.

SELF-EXCLUSION BY REQUEST

If you wish to stop gambling for a definite or indefinite period, you can contact our support team at [email protected] to initiate Self-Exclusion. We will block your access to your account and ensure you receive no promotional materials during this period.

If self-excluded, you will not be able to log into your account or request withdrawals. To initiate a withdrawal, please contact our support team at [email protected], and we will assist you with the process. Please note, self-exclusion does not exempt you from the verification procedure if required.

EXTERNAL HELP

If you need additional support, you can reach out to the following organizations:

  • Gamblers Anonymous
  • GamCare
  • Gambling Therapy

These organizations offer counseling and assistance to players struggling with gambling issues.

PROTECTION OF MINORS

Playbet Casino only accepts players who are at least 18 years old and takes all necessary steps to prevent minors from accessing the website. We reserve the right to request proof of identity, and if a player is found to be underage, access to the site will be immediately denied.

We encourage parents to take responsibility in protecting their children from accessing gambling sites. There are tools available to help manage this, such as:

  • CyberPatrol
  • GamBlock®
  • Solid Oak Software
  • Net Nanny

These services help restrict access to gambling websites and ensure a safer online environment for minors.

By implementing these responsible gaming measures, Playbet Casino is committed to promoting a safe and enjoyable environment for all players. If you need assistance or have concerns regarding responsible gambling, don’t hesitate to contact us at [email protected].

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