Terms and Conditions at Playbet Casino
Effective from: 24.05.2024
Last updated: 22.04.2025
Version: 1.2
1. GENERAL
1.1. Agreement Acceptance
Before using our website, please read these Terms and Conditions carefully. By registering a Player Account with Playbet Casino, you agree and consent to these Terms and Conditions. This Agreement constitutes a legally binding contract between you and Playbet.
1.2. Language
These Terms and Conditions are available in multiple languages for informational purposes. The English version will be the governing text in the event of any discrepancy with translations.
1.3. Ownership
Playbet (“Casino”, “Website”, “Company”, “We”, “Us”, “Our”) is owned and operated by Bitx Operations N.V., a company registered in Curaçao under registration number 161842 with the registered address at Korporaalweg 10, Curaçao.
1.4. Jurisdiction Responsibility
It is your responsibility to ensure compliance with the laws of your jurisdiction regarding online gambling before using the website.
2. CHANGES TO TERMS AND CONDITIONS
2.1. Modifications
Playbet reserves the right to change these Terms and Conditions at any time. Players will be notified of significant changes via email, and we recommend that all players review this page regularly for updates.
3. WHO CAN PLAY
3.1. Eligibility
Playbet accepts players only from jurisdictions where online gambling is permitted by law. You are responsible for confirming the legality of online gambling in your location.
3.2. Age Restrictions
Players must be at least 18 years old, or the legal age for online gaming in their jurisdiction, whichever is greater. Playbet requires proof of age for players and reserves the right to restrict access to players who do not meet age requirements.
3.3. Jurisdiction Compliance
It is your responsibility to ensure that participating in online gambling does not breach any laws of your country. Playbet may request proof of age or other identification.
3.4. Restricted Countries
The following countries are restricted from using Playbet for real money gaming: Afghanistan, Belarus, Belgium, Colombia, Cuba, France, Greece, Iran, Iraq, Liberia, Netherlands, Pakistan, Portugal, Serbia, Spain, Sudan, United Kingdom, United States, and others. Playbet will not process withdrawals or refunds if these restrictions are violated.
4. AVAILABILITY OF GAMES
4.1. Game Availability
Some games may be unavailable in specific jurisdictions as determined by game providers. Players should be aware of potential game restrictions based on their location.
4.2. VPN Use
Using a VPN to bypass geo-restrictions is strictly prohibited and may lead to the confiscation of winnings.
5. ACCEPTED CURRENCIES
5.1. Available Currencies
Playbet supports the following currencies: BTC, ETH, LTC, BCH, DOG, USDT, XRP, BNB, ADA, TRX, USD, CAD, AUD, NZD, NOK, SEK, DKK, EUR, BRL, TRY.
6. FEES AND TAXES
6.1. Tax Responsibility
You are responsible for any applicable taxes on your winnings based on the laws of your country or jurisdiction.
7. GAME RULES
7.1. Game Understanding
By agreeing to these Terms and Conditions, you confirm that you understand the rules of all games available on Playbet.
8. ERRORS
8.1. Error Handling
Playbet is not liable for errors in bets, odds, or game outcomes. In the event of a significant error, such as an incorrect settlement or payout, Playbet reserves the right to void the transaction or correct the mistake.
9. DISCLAIMER OF LIABILITIES
9.1. Gambling Risks
You acknowledge that gambling may result in financial loss. Playbet is not responsible for any such losses arising from the use of the Website.
9.2. Technical Issues
Playbet is not liable for hardware, software, or connectivity issues that may interfere with access to the Website or gameplay.
9.3. Errors and Miscalculations
If Playbet makes an error in processing bets or payments, the company reserves the right to correct the error and adjust accounts accordingly.
9.4. Indemnification
You agree to indemnify Playbet and its affiliates against any claims arising from your use of the Website or participation in the games.
10. USE OF PLAYER ACCOUNT
10.1. Account Limitations
Only one account per player is permitted. Creating multiple accounts may result in the suspension or cancellation of all accounts and forfeiture of any winnings.
10.2. Account Access
You are responsible for keeping your account details confidential. Playbet reserves the right to verify your identity and suspend accounts that are suspected of fraudulent activity.
11. ANTI-FRAUD POLICY
11.1. Fraudulent Activities
Playbet has a zero-tolerance policy for fraudulent actions. Players found engaging in fraudulent activity, including chargebacks or creating multiple accounts, may have their accounts terminated and winnings confiscated.
12. DEPOSITING
12.1. Deposit Methods
Deposits must be made using payment methods registered in your name. Playbet reserves the right to reject deposits from third-party accounts.
12.2. Deposit Restrictions
Deposits must be used for gaming purposes only. Playbet reserves the right to suspend or close accounts where deposits are made without intention to gamble.
13. WITHDRAWALPOLICY
13.1. WithdrawalProcedures
Playbet does not impose a maximum withdrawal limit. However, withdrawals are subject to identity verification and account compliance with these Terms and Conditions.
13.2. KYC Requirements
Playbet may request KYC documentation before processing withdrawals. Failure to provide this information may result in delayed or denied withdrawals.
13.3. Withdrawal Delays
In some cases, Playbet may divide large withdrawals into monthly installments.
14. PLACING BETS/WAGERS
14.1. Bet Acceptance
Bets are only valid once confirmed by Playbet. You are responsible for ensuring your bet details are correct before placing the wager.
15. DORMANT ACCOUNTS
15.1. Account Inactivity
Accounts that remain inactive for 12 consecutive months may incur a monthly administrative fee. Playbet reserves the right to charge this fee until the account balance is zero or the account is reactivated.
16. EXPIRY PERIOD
16.1. Claims and Actions
Any claims arising from these Terms and Conditions must be filed within one year of the incident.
17. COMPLAINTS
17.1. Complaint Handling
Complaints should be directed to customer support. If not resolved immediately, they will be escalated. Playbet’s records will serve as the final authority in any dispute.
18. NON-TRANSFERABILITY
18.1. Non-Transferable Rights
You cannot transfer or assign any claims or rights under these Terms and Conditions without Playbet’s consent.
19. ARBITRATION
19.1. Dispute Resolution
Any disputes between you and Playbet shall be settled exclusively by arbitration in Curaçao, in accordance with Curaçao Civil Procedure Rules.
By accepting these Terms and Conditions, you confirm that you understand and agree to the rules, regulations, and policies set forth by Playbet.
